Workforce Monitoring Service
We're on so you can switch off
Guardhouse now offers cost-effective workforce monitoring to keep your operations running smoothly, even when you’re off the clock. Our service provides confidence that your staff are supported, and your business is protected every hour of the day.
Key Features
- Clock-in / Clock-out Monitoring: Our team ensures staff are starting and ending their shifts on time.
- Missed Check Calls: If staff fail to respond to their check call, we will call them immediately. If they still cannot be reached, we will escalate the issue accordingly.
- Message Relay (Dispatch): We’ll take calls from your Alarm/CCTV monitoring centre and relay the information to your staff.
- Dedicated Helpline: Your guards and customers can call us for assistance. Using your SOPs, we deliver guidance without making executive decisions.
- Post-Shift Reports: At the end of each shift, you’ll receive a detailed report capturing all activity, including contacts made with staff, welfare check results, and any actions taken in your account.
Why Choose Guardhouse Workforce Monitoring?
✅Get your evenings and weekends back
✅Guarantee lone worker safety
✅Highly cost effective and scalable
✅Works seamlessly with your software solution
Coverage Hours
We offer both a 24/7 and an out of hours service.
Our out of hours service covers:
- Monday to Friday: 5:00 PM to 9:00 AM
- Saturday and Sunday: 24-hour coverage
- UK Bank Holidays: 24-hour coverage
Built to Support
➡️Distributed Workforces
Maintain visibility of workforces spread across
multiple locations and shifts.
➡️Customer Continuity
Help ensure critical events are managed promptly,
even when your internal team is offline.
➡️Operational Resilience
Strengthen after-hours coverage with dedicated
monitoring and predefined escalation support
Loading